Legal

Terms & Conditions

The terms governing your use of the Canis Computer Laboratories website and services.

Effective Date: April 19, 2026

Last Updated: April 19, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website at caniscomputerlaboratories.com and any services provided by Canis Computer Laboratories, a division of CCL Billing, Inc. ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

1. Definitions

  • "Services" means the AI-powered VoIP telephony platform, related software, integrations, and professional services offered by Canis Computer Laboratories.
  • "User," "you," or "your" means any individual or entity accessing our website or using our Services.
  • "Content" means all text, graphics, images, software, data, and other materials available on our website.

2. Use of the Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable local, state, national, or international law.
  • Attempt to gain unauthorized access to any part of the website, server, or systems connected to our website.
  • Transmit any malicious code, including viruses, worms, or trojan horses.
  • Use automated tools (bots, scrapers, crawlers) to access the website beyond what is permitted by our robots.txt file.
  • Interfere with or disrupt the integrity or performance of the website.

3. Services and Agreements

Use of our VoIP platform and related Services is governed by a separate service agreement executed between you (or your organization) and CCL Billing, Inc. These Terms apply to website use and general inquiries; they do not replace or modify any executed service agreement.

4. Intellectual Property

All Content on this website, including but not limited to text, design, graphics, logos, software, and code, is the property of CCL Billing, Inc. or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Content without our prior written consent.

The name "Canis Computer Laboratories," "CCL Billing," associated logos, and product names are trademarks of CCL Billing, Inc. Nothing on this website grants any license or right to use any trademark without our written permission.

5. Contact Form and Communications

When you submit information through our contact form or otherwise communicate with us, you represent that the information you provide is accurate and that you are authorized to share it. We will handle your information in accordance with our Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party links at your own risk.

7. Disclaimer of Warranties

Our website and Content are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Information on the website is for general informational purposes and does not constitute professional advice.

8. Limitation of Liability

To the fullest extent permitted by applicable law, CCL Billing, Inc., its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of or inability to use the website or Services, regardless of the theory of liability.

Our total aggregate liability for any claims arising from use of the website shall not exceed one hundred dollars ($100.00).

9. Indemnification

You agree to indemnify, defend, and hold harmless CCL Billing, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Albany County, New York, and you consent to the personal jurisdiction of such courts.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, contact us at: